Privacy Policy

Effective Date: August 4, 2026
Last Updated: August 4, 2026

CacheCoders (“CacheCoders,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our team, book a call, request a demonstration, or inquire about our AI products and engineering services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected through:

• The CacheCoders website
• Contact and project-inquiry forms
• Call-booking and demo-request forms
• Email, telephone, and other business communications
• Website analytics and similar technologies

This policy does not apply to client systems, applications, or AI products governed by a separate agreement, statement of work, data-processing agreement, or product-specific privacy notice.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily submit, including:

• First and last name
• Email address
• Telephone number
• Company or startup name
• Job title or business role
• Project requirements
• Information about workflows, systems, or business challenges
• Preferred meeting or callback times
• Messages, attachments, and other information included in communications
• Feedback, questions, or support requests

Please avoid submitting passwords, financial account details, health information, government identification numbers, or other highly sensitive information through the general contact form.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Referring website
• Pages viewed
• Links or buttons clicked
• Date and time of visits
• Session duration
• Cookie or similar technology identifiers

This information helps us operate, secure, maintain, and understand the use of our website.

Information From Third-Party Services

We may receive information from third-party services used to support our business, such as:

• Meeting and scheduling platforms
• Website hosting providers
• Analytics providers
• Email and communications platforms
• Customer relationship management tools
• Form-processing and spam-prevention services

Information received from these providers is handled in accordance with this Privacy Policy and the applicable provider’s terms.

3. How We Use Information

We may use personal information to:

• Respond to inquiries and messages
• Schedule calls, consultations, and private product demonstrations
• Understand a prospective client’s requirements
• Prepare proposals, estimates, or project recommendations
• Provide AI engineering, software-development, and integration services
• Communicate about CacheVoice, CacheAssist, and other offerings
• Provide requested support
• Maintain records of business communications
• Improve the website, services, products, and customer experience
• Measure website performance and engagement
• Detect spam, fraud, misuse, and security threats
• Protect our rights, systems, users, and business
• Comply with legal, regulatory, and contractual obligations

We may also use aggregated or de-identified information for research, analytics, operational planning, and service improvement where the information no longer reasonably identifies an individual.

4. AI Project and Product Information

You may choose to provide information about a proposed AI system, workflow, integration, or software product when contacting CacheCoders.

We use this information to understand your requirements, assess technical feasibility, prepare recommendations, and communicate with you about a potential engagement.

Public website forms are not intended for confidential source code, credentials, regulated data, proprietary datasets, or sensitive client records. Confidential project information should only be exchanged through a mutually approved method and, where appropriate, under a nondisclosure agreement.

Client data processed during a paid engagement is governed by the applicable contract, statement of work, and any data-processing or confidentiality agreement—not solely by this website Privacy Policy.

5. How We Disclose Information

We may disclose information to the following categories of recipients:

Service Providers

We may engage companies that help us operate the website and business, including providers of:

• Web hosting
• Form processing
• Email delivery
• Scheduling
• Analytics
• Cloud infrastructure
• Customer relationship management
• Security and spam prevention
• Document storage
• Professional advisory services

These providers may process information only as needed to provide services to us and subject to their contractual or legal obligations.

Professional Advisers

Information may be disclosed to attorneys, accountants, insurers, auditors, or other advisers when reasonably necessary for professional guidance or business operations.

Legal and Safety Requirements

We may disclose information where we reasonably believe it is necessary to:

• Comply with applicable law, regulation, subpoena, or legal process
• Respond to lawful government requests
• Enforce agreements or protect legal rights
• Investigate fraud, misuse, or security incidents
• Protect the safety and security of CacheCoders, our clients, users, or others

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, asset sale, or similar business transaction. Any recipient would be expected to handle the information consistently with applicable law and the commitments described in this policy.

6. Sale and Targeted Advertising

CacheCoders does not sell personal information for monetary compensation.

We do not use information submitted through our contact forms to provide unrelated third parties with their own direct-marketing lists.

If our practices change in a way that legally constitutes selling or sharing personal information for targeted or cross-context behavioral advertising, we will update this policy and provide any legally required opt-out method.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, or similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Protect forms from spam or abuse
• Understand traffic and website performance
• Measure how visitors interact with pages
• Diagnose technical problems

You can control cookies through your browser settings and, where available, the website’s cookie settings. Blocking certain cookies may affect website functionality.

Analytics

We may use website analytics tools to understand general traffic patterns, page performance, device types, and visitor interactions.

Analytics information is used to improve the website and is not intended to identify visitors personally unless such identification is necessary for security, fraud prevention, or legal compliance.

Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no single universally accepted standard for responding to these signals, the website may not respond to all Do Not Track requests.

Where required by applicable law and technically supported, we will process legally recognized browser-based privacy preference signals.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to:

• Respond to inquiries
• Maintain business and project records
• Manage prospective and existing client relationships
• Fulfil contractual obligations
• Resolve disputes
• Protect against fraud or misuse
• Meet legal, tax, accounting, and compliance requirements

Retention periods vary depending on the nature of the information, the relationship involved, and applicable legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Access controls
• Secure hosting
• Encrypted transmission
• Authentication safeguards
• System monitoring
• Restricted internal access
• Vendor review
• Data-minimization practices

No website, transmission method, or storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online and avoid sending confidential credentials through public forms.

10. Your Privacy Rights and Choices

Depending on where you live and the laws applicable to CacheCoders, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of information
• Object to or restrict certain processing
• Opt out of certain targeted advertising, sales, or profiling
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request
• Receive equal service without unlawful discrimination for exercising a privacy right

To submit a request, email:

connect@cachecoders.com

Please include sufficient information for us to understand and verify the request. We may ask for additional information to confirm your identity and protect information from unauthorized disclosure.

We will respond within the period required by applicable law. Some requests may be limited or denied where an exception applies, such as when information must be retained for legal, security, fraud-prevention, or contractual reasons.

Texas law may provide eligible residents with rights to access, correct, delete, and obtain copies of personal data, as well as opt out of certain sales, targeted advertising, and profiling. Applicable businesses must provide clear ways to exercise and appeal privacy requests.

11. California Privacy Disclosures

California residents may have additional rights under applicable privacy laws.

Depending on whether a particular law applies to CacheCoders, these rights may include the right to:

• Know the categories and specific pieces of personal information collected
• Know the sources and business purposes for collection
• Know the categories of recipients receiving information
• Request correction or deletion
• Opt out of the sale or sharing of personal information
• Limit certain uses of sensitive personal information
• Receive non-discriminatory treatment for exercising privacy rights

The categories of personal information we may collect are described in Section 2. The purposes for using that information are described in Section 3, and the categories of recipients are described in Section 5.

California guidance identifies rights including access, deletion, correction, opt-out, limitation, and non-discrimination for consumers covered by the CCPA.

To submit a California privacy request, contact:

connect@cachecoders.com

CacheCoders does not knowingly sell personal information or share it for cross-context behavioral advertising as those terms are defined under California law.

12. Marketing Communications

We may send service-related or requested communications in response to your inquiries.

Where permitted by law, we may also send occasional information about CacheCoders services, products, articles, or company updates. You may unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting us.

Even after opting out of promotional communications, you may still receive necessary transactional, project-related, security, or administrative messages.

13. Children’s Privacy

The CacheCoders website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe a child has submitted personal information to us, contact us so we can review and, where appropriate, delete it.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, scheduling tools, social platforms, or other external services.

We do not control and are not responsible for the privacy, security, content, or practices of third parties. Review their privacy notices before submitting personal information.

15. International and United States Processing

CacheCoders is US-based and serves US clients.

Information may be processed or stored in the United States or other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.

Where required, we take reasonable steps to use appropriate contractual or legal protections for cross-border processing.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our website
• Products or services
• Information practices
• Technology providers
• Business operations
• Legal or regulatory obligations

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional website notice or other appropriate method.

17. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

CacheCoders
Email: connect@cachecoders.com
Phone: +1 (832) 220-8502
Location: United States